QP Telecommunication Technologies
              BUSINESS & RESIDENTIAL PHONE EQUIPMENT REPAIR SERVICE & SALES
"Quality... not expensive, just Priceless."
 

31805 Temecula Parkway # 532  Temecula, CA 92592
Where in the world is Temecula? 4
Go here for our 1-800 number 4

Serving customers nationwide since 1994.

4ABOUT US    4CONTACT US    4REPAIR SERVICES   4READY TO SHIP?  4SALES

 BUSINESS PHONES REPAIRED & REFURBISHED
$49 00 Any phone* repaired!  (Display phones add $10.00
)
Includes: parts & labor, full repair & cosmetic reconditioning & 1 YEAR WARRANTY!  
Details...
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WE REPAIR ALL OTHER TELEPHONE EQUIPMENT, TOO!
Cards, KSUs, power supplies, modules, boards, etc

*Consoles & KSU-less phones priced separately by model. Sorry, we don't do cordless. Other exceptions may apply. Consult our price list.

4"How do I find a repair price?   4"What's included in a repair price?"
4"How do I ship you my equipment?"   4"How long til I get my phone back?"
4"What will return shipping charges be?"  4"How and when do I pay?"
4"What's your warranty?"   4"Do you SELL phones and phone equipment?"

For repair prices, click your brand:

Asuzi
AT&T
Avaya
Comdial
Executone

Extrom
Harris
Inter-tel
Isoetec
Iwatsu
Kanda
Lucent
Macrotel
Mitel
NEC
Nitsuko
Northern
    Telecom

Panasonic
Premier
Prostar
Samsung
Siemens
Southwestern
     Bell

Sprint

Teleconnect
Telrad
TIE
Toshiba
Trillium
Vodavi
Walker

TURNAROUND

 

STANDARD TURNAROUND

In-house turnaround runs about ten business days.

 If you want expedited return shipping, you MUST indicate so in BIG BOLD print on your packing list. This includes rush orders and orders that you send to us with expedited shipping.

We also offer 5 day rush, 24 hour rush, and advance replacement:
 

5-DAY RUSH SERVICE

For 5 day rush , there is a flat 15% upcharge, no minimum. Be sure to indicate "5 DAY RUSH" on your packing list AND on the shipping label in big print. If you want expedited return shipping, you MUST indicate so in BIG BOLD print on your packing list. This includes rush orders and orders that you send to us with expedited shipping.

 

24 HOUR RUSH SERVICE

For 24 hour rush, there is a 20% upcharge, minimum $25 per item. We must receive your equipment by 10:00 a.m. or by our daily UPS delivery. Be sure to indicate "24 HOUR RUSH" on your packing list AND on the shipping label in big print. Your unit will be scheduled to ship the day after we receive it. If you want expedited return shipping, you MUST indicate so in BIG BOLD print on your packing list. This includes rush orders and orders that you send to us with expedited shipping.

Please note that the upcharges cover our putting your unit to the head of the production schedule immediately upon receipt;. You will be charged regardless of whether your unit is reparable within the time specified or reparable at all. If we are unable to get your unit to fail, we will contact you and offer you a choice: have us return the unit to you as a "refurbish only" or "test only", or have us to continue running your unit until it does fail and we are able to repair it. In either case, you will still be charged the rush upcharge for pushing your order to the head of the production schedule. This is particularly applicable to intermittent problems. As a result, we do not refund shipping charges or 24-hour rush upcharges on warranty returns.

 

ADVANCE REPLACEMENT

If you cannot do without your equipment for the time it takes to repair and if we have a replacement in stock, we can sell you a replacement and give you a credit for your defective repairable return. Email us for details.

 

AT&T   Avaya   Comdial   Executone   Extrom   Harris   Inter-tel   Isoetec   Iwatsu   Kanda   Lucent   Macrotel
Mitel   NEC  
Nitsuko   Northern  Telecom   Panasonic   Premier   Prostar   Samsung   Siemens   Southwestern  Bell
Sprint  
Teleconnect   Telrad   TIE   Toshiba   Trillium   Vodavi   Walker

 

When we receive your phones we will immediately put them in our production schedule to be repaired and refurbished. Our turnaround time is generally under ten business days once we receive your equipment. Answering machines 4-6 weeks.*

We'll notify you when your order is ready to ship, but feel free to call us or e-mail us for status of your order. A real person will answer the phone and will promptly give you the status of your order and an estimated ship date. Our job is to give you worry free service!

On most items we also 5 day and 24 hour rush service. Email us for details. (Answering machines have a 4-6 week turnaround rush service not available.)  If you want rush service:

bullet You must write "5 DAY RUSH" or "24 HOUR RUSH" in BIG BOLD letters on the outside of the box by the shipping label and also on your packing list. (Your packing list doesn't have to be fancy; handwritten is OK, and just tell us your name, address, phone number, and a description of the problem).
 
bullet I